Ferrovial - Annual Report 2012


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Commitment to stakeholders

Commitment to stakeholders

The guiding principle of Ferrovial’s business conduct is to transmit accurate, complete and transparent information that expresses a true picture of the company and its business activities and strategies.

Ferrovial’s relations with its stakeholders take place within a context of transparency, honesty and professionalism. Ferrovial considers stakeholders to be those individuals or social groups with a legitimate interest who are affected by the company’s current or future activity.

This definition includes both internal stakeholders, who are part of the company’s value chain (shareholders, employees, investors, customers and suppliers) and are considered partners by the company in its business activity, and external stakeholders, which include public authorities, governments, the media, analysts, the business sector, labor unions, the Third Sector and society at large, starting with the local communities in which the company operates.


  • Transparency in the information provided to the market.

Lines of action

  • Improve continuously the communication channels with all stakeholders on the basis of innovative corporate information that takes into account financial aspects and also environmental and social behavioral variables.
  • Notify all stakeholders of the company’s principles of sustainable development and corporate responsibility, and encourage employee participation in charitable projects.
  • Develop a mechanism for formal dialog in order to measure the perception of those "whose opinion counts".
  • Become an international benchmark for commitment to stakeholders, obtaining recognition in the main indices (DJSI, FTSE4Good, CDP).

2012 Milestones

  • Completed the study on material issues for Ferrovial through personal interviews with external and internal stakeholders.
  • Carried out continuous monitoring of social networks.

2013 Goals

  • Organize the Third Stakeholders' Forum, to be attended by representatives from various organizations.
  • Formulate the stakeholder dialog model.

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  • Dow Jones Sustainabiliy Indexes
  • LBG Spain
  • The Global Compact
  • FTSE4Good
  • Carbon disclosure project
  • Corporate Responsibility Prime. Rated by oekom research

This is an electronic version of the 2012 Annual Report prepared by Ferrovial, S.A. for its stakeholders, which aims to be complete and accurate. The contents of this version can be checked by referring to the print version. A copy of the print version in PDF format is available to download on this web page